INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, we ensure that all our product images accurately represent what you’ll receive. However, minor variations in color or details may occur due to lighting or display settings.

Where can I view my sales receipt?

You can view your sales receipt in your account under the "Order History" or "My Orders" section. Simply log in, select the order, and download or print the receipt.

How can I return an item?

Returning an item is simple! Just follow these steps:

  1. Review our Return Policy: Make sure your item is eligible for return.
  2. Request a Return: Visit our returns page or contact our customer service team to initiate the process.
  3. Pack and Send: Securely pack the item with all original packaging and labels, then send it back using the provided return label.
  4. Refund or Exchange: Once we receive your item, we’ll process your refund or exchange within [30] days.

If you have any questions, our team is here to assist you!

Will you restock items indicated as “out of stock?”

Yes, we restock items that are indicated as "out of stock" as soon as possible. Please check back soon or sign up for notifications to be alerted when the item is available again!

Where can I ship my order?

We ship to a wide range of locations both domestically and internationally. During checkout, simply select your shipping address, and we’ll deliver your order straight to you!

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS